Question 1

What is DevOps-as-a-Service?

Accepted Answer

DevOps-as-a-Service (DaaS) is a model where we handle your entire DevOps infrastructure, including CI/CD pipelines, infrastructure as code, monitoring, and security. You focus on building features while we manage the operational complexity.

Question 2

How is DevFuze different from hiring in-house DevOps engineers?

Accepted Answer

DevFuze provides immediate expertise without the overhead of hiring, onboarding, and managing a team. We bring years of experience across multiple projects, best practices, and 24/7 support. You get enterprise-grade DevOps without the enterprise costs.

Question 3

What size companies do you work with?

Accepted Answer

We work with startups, scale-ups, and enterprise clients. Whether you're a team of 5 or 500, we scale our services to match your needs. Our solutions are designed to grow with you.

Question 4

Do you work with companies outside of LATAM?

Accepted Answer

Yes! While we specialize in connecting LATAM talent with global teams, we work with companies worldwide. Our team is distributed and we're comfortable working across time zones.

Question 5

What services does DevFuze offer?

Accepted Answer

We offer CI/CD pipelines, Infrastructure as Code (Terraform), Kubernetes orchestration, monitoring & alerting, cloud migrations, security & compliance, and cost optimization. Each service can be customized to your specific needs.

Question 6

How do you price your services?

Accepted Answer

Pricing depends on your infrastructure complexity, team size, and specific requirements. We offer flexible models including project-based, retainer, and managed services. Contact us for a custom quote tailored to your needs.

Question 7

Can I use DevFuze for just one project?

Accepted Answer

Absolutely! We work on both one-time projects and ongoing partnerships. Whether you need help with a specific migration, setting up a new pipeline, or ongoing DevOps support, we're flexible.

Question 8

Do you offer 24/7 support?

Accepted Answer

Yes, 24/7 support is available for our managed services clients. We monitor your infrastructure around the clock and respond to incidents immediately. Support is embedded directly in your Slack, GitHub, or Jira workflows.

Question 9

Which cloud providers do you support?

Accepted Answer

We work with all major cloud providers including AWS, Google Cloud Platform (GCP), Microsoft Azure, and hybrid setups. We help you choose the best platform for your needs or work with your existing infrastructure.

Question 10

What CI/CD tools do you use?

Accepted Answer

We work with industry-standard tools like GitHub Actions, GitLab CI, Jenkins, CircleCI, and AWS CodePipeline. We choose the best tool for your stack and team preferences, or help you migrate between platforms.

Question 11

Do you use Infrastructure as Code?

Accepted Answer

Yes! We exclusively use Infrastructure as Code (primarily Terraform) for all infrastructure provisioning. This ensures reproducibility, version control, and easy rollbacks. All infrastructure is versioned in Git alongside your code.

Question 12

How do you handle security and compliance?

Accepted Answer

Security is built into everything we do. We implement automated security scanning, compliance checks, secrets management, and follow industry best practices. We can help you achieve SOC 2, ISO 27001, HIPAA, and other compliance standards.

Question 13

What monitoring and alerting tools do you use?

Accepted Answer

We set up comprehensive monitoring using tools like Prometheus, Grafana, Datadog, New Relic, or CloudWatch depending on your needs. We configure alerts for critical metrics and ensure you have full visibility into your infrastructure.

Question 14

How long does it take to get started?

Accepted Answer

We can typically get you up and running within days, not weeks. Our onboarding process includes a discovery call, infrastructure audit, and rapid setup. Most clients see their first pipeline deployed within the first week.

Question 15

What information do you need to get started?

Accepted Answer

We'll need to understand your current infrastructure, tech stack, team size, and goals. We'll conduct a discovery session to assess your needs and create a tailored plan. No sensitive credentials are required upfront.

Question 16

Will you work with our existing team?

Accepted Answer

Absolutely! We embed directly into your team's workflow. We collaborate via Slack, GitHub, Jira, or your preferred tools. Our goal is to enhance your team's capabilities, not replace them.

Question 17

What happens if we want to bring DevOps in-house later?

Accepted Answer

We design everything to be transferable. All infrastructure code, documentation, and processes are yours. We can help train your team and ensure a smooth transition whenever you're ready.

Frequently Asked Questions

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